Introduction
Gig work has gained momentum recently with the success of platform-based companies like Uber, Swiggy, and Urban Company. Today, thanks to the emergence of technology-enabled gig work platforms, over 200 million people are considered to be part of the gig workforce globally. Currently, India has about eight million gig workers, which is estimated to expand to 23.5 million people by 2029-30. Personal references and offline networks have operated in India since a while. What has changed is the use of technology to match and deliver on-demand services at a large scale.Â
‘Gig work is not a new concept in India. With its large informal economy and ‘casual workers’ segment, India has always had the equivalent of gig work across urban and rural areas – from temporary farm workers to daily-wage construction laborers to household help.’
As per Niti Aayog, gig workers are those engaged in livelihoods outside the traditional employer-employee arrangement. This includes drivers, food delivery couriers, freelance writers, and other service providers. The workers can be platform based or non-platform based. Platform workers are those whose work is based on online software apps or digital platforms. Non-platform gig workers are generally casual wage workers and own account workers in the conventional sectors, working part-time or full time.
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